Terms of Service

Morgantus LLC

This Master Services Agreement (“Agreement”) is entered into between Morgantus LLC (“Provider”) and the client executing an order, proposal, or statement of work referencing this Agreement (“Client”).

1. SERVICES

Provider agrees to deliver marketing, automation, AI, website, chatbot, lead generation, and related technology services under the DentaScales, SpectraScales, or other Morgantus LLC brands (“Services”). Specific deliverables, pricing, and timelines may be defined in a proposal, invoice, or statement of work.

2. DATA OWNERSHIP

Client retains full ownership of all lead data, contact data, and customer information generated through the Services. Provider acts solely as a data processor and service provider. Provider does not claim ownership of Client data.

3. DATA STORAGE & INFRASTRUCTURE

Client acknowledges that data collected through landing pages, forms, AI chatbots, call tracking, and automations may be stored within Provider-controlled infrastructure, including multi-tenant databases operated by Provider. Client data is logically isolated from other clients using tenant-based access controls.

Provider may utilize third-party infrastructure providers including, but not limited to:

  • Supabase
  • AWS
  • Vercel
  • n8n
  • WhatsApp / Meta APIs
  • Cloud hosting providers

4. MULTI-TENANT ARCHITECTURE

Client understands and agrees that Provider operates a multi-tenant SaaS platform where multiple clients share the same infrastructure while maintaining logical data isolation. Provider implements safeguards to prevent cross-client data access.

5. DATA PROCESSING PURPOSE

Provider may process Client data solely for:

  • Lead routing
  • Automation workflows
  • CRM functionality
  • Reporting and analytics
  • Appointment scheduling
  • AI chatbot interactions
  • Marketing attribution
  • Service delivery

6. CONFIDENTIALITY

Provider agrees to maintain the confidentiality of Client data and not disclose Client information to third parties except as required for service delivery.

7. SECURITY

Provider implements commercially reasonable security measures to protect Client data, including access controls, authentication, and database isolation. Client acknowledges that no system is completely immune to security risks.

8. DATA ACCESS & EXPORT

Client may request export of its data at any time. Provider will supply data in a reasonable format within a commercially reasonable timeframe.

9. LIMITATION OF LIABILITY

Provider shall not be liable for indirect, incidental, or consequential damages. Provider’s total liability shall not exceed the amount paid by Client for Services in the preceding three months.

10. TERM

This Agreement remains in effect while Services are active unless terminated by either party.

11. TERMINATION

Either party may terminate services subject to any agreed minimum term. Upon termination, Client may request export of its data.

12. INTELLECTUAL PROPERTY

Provider retains ownership of its software, automation frameworks, AI systems, workflows, templates, and platform infrastructure. Client retains ownership of its data and branding.

13. INDEPENDENT CONTRACTOR

Provider operates as an independent contractor and not as an employee or partner of Client.

14. GOVERNING LAW

This Agreement shall be governed by the laws of the State of Florida.

By using Provider services, Client agrees to this Agreement.

DATA PROCESSING ADDENDUM

Morgantus LLC

This Data Processing Addendum (“DPA”) governs processing of Client data by Morgantus LLC (“Processor”) on behalf of Client (“Controller”).

1. NATURE OF PROCESSING

Processor processes lead data, contact information, and communication data solely for providing marketing automation, CRM, and lead routing services.

2. TYPES OF DATA

Data may include:

  • First name
  • Last name
  • Phone number
  • Email address
  • Chatbot messages
  • Form submissions
  • Call tracking metadata
  • Appointment requests

3. PURPOSE

Processing occurs for:

  • Lead delivery
  • Automation workflows
  • Client dashboards
  • Messaging automation
  • Reporting and analytics

4. MULTI-TENANT PROCESSING

Processor operates a multi-tenant architecture where multiple clients share infrastructure. Logical separation mechanisms are used to isolate client data.

5. SUBPROCESSORS

Processor may use subprocessors including:

  • Supabase
  • AWS
  • Vercel
  • n8n
  • WhatsApp / Meta
  • Cloud infrastructure providers

6. DATA SECURITY

Processor implements:

  • Logical tenant isolation
  • Access control
  • Authentication
  • Role-based access
  • Secure API communication

7. DATA OWNERSHIP

Client retains ownership of all submitted data.

8. DATA RETENTION

Data is retained for service delivery unless Client requests deletion.

9. DATA EXPORT

Client may request export of data at any time.

10. DATA DELETION

Upon termination, Client may request deletion of data.

11. INCIDENT RESPONSE

Processor will notify Client of known data breaches affecting Client data.

12. LIABILITY

Processor’s liability is limited to service fees paid within previous three months.

By using Services, Client agrees to this DPA.